Palay
Cancellation Policy
Standard Cancellation Policy
Palay Villa
We understand that plans may change, and we strive to accommodate our guests as best as possible. Our cancellation policies are as follows:
Villa Reservations:
– Cancellations made **14 days or more** before the check-in date: **Full refund**
– Cancellations made **7-13 days** before the check-in date: **50% refund**
– Cancellations made **less than 7 days** before check-in: **Non-refundable**
For any cancellations or changes, please contact us as soon as possible so we can assist you. Thank you for understanding!
Palay Kitchen
Kitchen Reservations:
– Cancellations made **14 days or more** before the check-in date: **Full refund**
– Cancellations made **7-13 days** before the check-in date: **50% refund**
– Cancellations made **less than 7 days** before check-in: **Non-refundable**
For any cancellations or changes, please contact us as soon as possible so we can assist you. Thank you for understanding!